ABOUT US

A Business System Designed By Builders, for Builders.

Who we are

Smith & Sons are the largest franchised home renovation company in Australia and New Zealand, and one of the industry leaders in Canada, whose primary mission is to attract, equip and empower builders to be able to own and operate a professional home renovation business.

Smith & Sons operates using a franchise business model as this provides the best support mechanisms possible to enable consistent and managed growth which is vital when creating a profitable and sustainable business.

Smith & Sons have a proven record of taking local builders and helping them increase their revenue and profitability through tried and tested business, management, and marketing systems.

 

What we do

Smith & Sons provides local builders the brand, systems, tools, resources, initial and ongoing training and support. This enables them to grow a profitable, sustainable renovation business of significant size through providing high-quality home renovation services to homeowners.

Our specialty is taking general contractors who have low sales numbers and who want to develop a business with higher revenue targets. OUr systems, approaches and success mindset helps them quickly scale up and become a much larger operation; building the right team along the way to support the revenue growth of the business, potentially creating a level of freedom for the franchisee he or she has never experienced before.

The building game is tough, but with Smith & Sons, you are in business for yourself, but not by yourself. Support, not just from your local support office, but from the team of other passionate Smith & Sons franchised general contractors is a massive help. No secrets here!!!

 
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Our History

With successful Franchised construction businesses already operating in the new home field, the directors of Smith & Sons recognized a gap in the industry where many renovation builders were not able to be a part of these organizations, often due to the expense required to join and operate the business.

With this in mind, the directors of Smith & Sons created a renovation and addition centric brand which allowed smaller builders to access the systems, tools and resources that are required to build a high revenue business but without the large upfront and ongoing costs.

Smith & Sons launched in February 2008, and experienced very strong growth even through the Global Financial crisis due to their ability to assist builders to grow a successful business and quickly scale up. After 10 years, Smith & Sons had 100+ Franchise Partners in operation across Australia, New Zealand, and Canada.


Our Vision

‘To create a positive, lasting impact on anyone who comes into contact with Smith & Sons because – life is better with Smithies’

Smith & Sons’ vision statement concisely sums up their purpose which is the growth and success of each individual person and business connected to and within the Smith & Sons network, which collectively means the brand organically grows as a whole. This will be achieved by providing exceptional value and a world-class experience to anyone who comes into contact with any part of the Smith & Sons team.

 
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Better Business

 
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Better Families

 
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Better Communities

 

Smith & Sons believe as we make an absolute commitment to ‘making life better’ for our Franchise Partners, our Franchise Partner’s families and communities, our supplier partners, our trades and business partners and our retail clients, by creating this massive value proposition that Smith & Sons is poised to become the leading renovation company wherever it operates.

 Our Culture

 
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Our core values in Smith & Sons are Life – Action – Purpose – Team – Passion. These core values determine our behaviour as a whole, and how we act in every meeting or transaction with anyone in or outside of the Smith & Sons team. To deliver consistent service and value, and to grow a sustainable company culture is vital.

Our culture is so important as this is the way we have attracted many great people onto our franchise team, and with the culture growing stronger each day, we will continue to do so. It’s important to us that the people joining Smith & Sons be the right ‘company culture fit’ as we depend on them to deliver massive value to all involved, and this needs to be driven by the right attitude and ethics.

 Our Future

There has never been a better time to be involved with Smith & Sons. Smith & Sons believe that to succeed three things are required – the right systems, the right people, and the right leadership. The team at Corporate Office have been developing and refining systems over the last 10 years to be able to structure for sustainable growth.

The Smith & Sons team are a committed, excited group of people dedicated to the success of each of the franchised Smith & Sons general contractors. The leadership of Smith & Sons has the combined ability to take franchise owners from where they are now to where they want to be.

With a clear vision, a culture to attract and retain the right people, and an absolute commitment to see everyone involved with Smith & Sons succeed, Smith & Sons are poised for the next season of growth.

With expansion into Canada already underway, countries earmarked for a Smith & Sons launch are the United States and the United Kingdom. The team at Smith & Sons are looking expectantly toward the future with positivity and excitement and it promises to be an exciting time for all involved.